return and exchange policy
Return & Exchange Policy
To protect the health, hygiene, and safety of our customers, all hair products are non-returnable and non-exchangeable once purchased.
Returns or exchanges will only be accepted if the product arrives damaged or defective (e.g., torn, burned, or cut).
Please make sure to review your order carefully before completing your purchase, as no returns, exchanges, or refunds will be granted for any other reason.